Specialist support for hospital discharge & vulnerable-person property interventionswww.hospital2home.co.uk
Call 07864 569378referrals@hospital2home.co.uk
Council • NHS • Adult Social Care • Housing

Making homes safe for discharge.

Responsive specialist clearance, cleaning and practical property support where the condition of a home is preventing or delaying a safe return from hospital.

Urgent & short-notice work Person-centred approach Clear scopes & completion records
Specialist Clear & CleanHoarding • self-neglect • contamination • safe access • essential-room clearance
One coordinated service

Practical property interventions for complex discharge cases

Designed around the exact problems councils and health professionals encounter when poor property conditions create a barrier to discharge.

Clear & Clean

Clearance and deep cleaning of bedrooms, bathrooms, kitchens, living areas, entrances and access routes.

Hoarding & Self-Neglect

Sensitive, structured work focused on safety, dignity and agreed handling of personal possessions.

Contamination Cleaning

Specialist cleaning for urine, faeces, bodily fluids and other hygiene or sanitation concerns.

Safe Access

Creating usable routes through entrances, hallways and essential rooms to support a safe return home.

Urgent Referrals

Responsive assessment for short-notice work, weekends and bank holidays subject to capacity.

Professional Records

Scopes, quotations, risk documentation, photographic records and completion information where required.

Explore our specialist services

More detailed information for professional referrers:

Hospital Discharge Support · Specialist Clear & Clean · Hoarding & Self-Neglect · Biohazard Cleaning

Built for professional referrals

Councils, NHS teams, Adult Social Care and housing providers

A straightforward referral-led service focused on clear communication, responsive delivery and practical outcomes.

Discuss a referral
Local Authorities
NHS & Discharge Teams
Adult Social Care
Housing Providers
How it works

From referral to completion

1

Referral

Tell us the property issue, discharge barrier and required timescale.

2

Assessment

We assess the property and agree the work, risks and exclusions.

3

Intervention

Clearance and cleaning are completed sensitively and efficiently.

4

Completion

We confirm completion and provide supporting records where required.

Professional assurance

Structured for council and commissioned work

The website is written to reflect procurement language without making claims you cannot evidence.

Risk-assessed working
Site risks, contamination, sharps, manual handling and unsafe conditions considered before work.
Biohazard Trained
Specialist training for contamination and biohazard cleaning situations.
Registered waste carrier
Waste handled and disposed of through appropriate authorised routes.
Safeguarding & dignity
Sensitive handling of vulnerable-person referrals and personal belongings.
Coverage

Head Office: Liverpool

Hospital 2 Home has its head office in Liverpool, with our core service covering Merseyside and the wider North West.

For commissioned services, contracts and specialist projects, our teams can travel throughout England, supporting local authorities, NHS services, Adult Social Care, housing providers and other public-sector organisations.

Whether you require a single urgent property intervention or ongoing commissioned support across multiple locations, we can discuss the requirements and arrange appropriate coverage.

Core Service Area: Liverpool • Knowsley • Sefton • Wirral • St Helens • Cheshire • Lancashire • Greater Manchester

National Commissioned Work: Available across England for council, NHS and organisational contracts.

Liverpool service information · North West service information

Professional referrals

Is a property condition delaying discharge?

Contact Hospital 2 Home with the property details, required timescale and known risks.

Start a referral
Contact & Referrals

Send us a referral or enquiry

For hospital discharge support, commissioned work or specialist property interventions, complete the form below. Once the receiving email address is added, referrals will be routed directly to the Hospital 2 Home team.

Hospital 2 Home — Liverpool Head Office
Telephone: 07864 569378   •   Email: referrals@hospital2home.co.uk
Complete the referral details below. We will review the information and respond using your preferred contact method.